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Terms of Service

Last updated: [Month DD, YYYY]

These Terms of Service (“Terms”) apply when you use the STUDIO-K website or book an experience with us. By making a booking, you agree to these Terms. Please read them carefully, especially the cancellation and refund policy in section 5.

1. About us

STUDIO-K offers K-drama, K-star and photobook experiences in Seoul, Republic of Korea.

  • Company: [Company legal name]
  • Representative: [Name]
  • Business registration number: [000-00-00000]
  • Mail-order business registration number: [0000-Seoul-XXXX-0000]
  • Address: [Address], Seoul, Republic of Korea
  • Email: [contact@example.com]
  • Phone: [+82-0-0000-0000]

2. Bookings

  • You can book an experience on our website by choosing a date, the number of people and any entertainers, locations or options.
  • After you submit a booking, we send a confirmation email with your booking reference (it starts with “SK-“) and a private link to view your booking. Please keep this email.
  • Your booking is received when you submit it, paid when your payment is complete, and confirmed when we have checked the schedule with our staff and entertainers. We will let you know by email at each step.
  • Please make sure your name, email and mobile number are correct. We are not responsible for problems caused by incorrect contact details.
  • The person making the booking must be at least [19] years old. Guests under [19] must be accompanied by a parent or guardian during the experience.

3. Prices and payment

  • Prices are shown in Korean won (KRW). Payment is made in US dollars (USD) through PayPal, converted at the exchange rate shown at checkout.
  • The total price is the price shown on the final review step before you pay. It includes the experience, selected entertainers and options.
  • Your bank or card issuer may charge extra fees for currency conversion or overseas payments. These fees are not included in our price and are not refundable by us.
  • If a payment is not completed, we may cancel the booking.

4. Changes by you

  • To change the date, time or number of people, please email us with your booking reference as early as possible.
  • Changes depend on availability and are not guaranteed. If the new booking costs more, you will need to pay the difference.

5. Cancellation and refunds

If you cancel

Please email us with your booking reference to cancel. Refunds are based on the time we receive your request, in Korea Standard Time (KST):

  • [7] or more days before the experience: full refund
  • [3–6] days before: [50]% refund
  • Less than [3] days before, or no-show: no refund

[Please review and adjust this schedule to match your business policy.]

If we cancel

We may have to cancel or reschedule because of severe weather, natural disaster, illness of an entertainer, safety concerns or other reasons beyond our control. In that case, we will offer you a new date or a full refund, whichever you prefer.

How refunds are paid

Refunds are returned to the original PayPal payment, in USD, within [7] business days after the cancellation is confirmed. The amount you receive may differ slightly from what you paid because of exchange rate changes and PayPal’s policies.

6. On the day of your experience

  • Please arrive at the meeting point on time. Meeting details are sent to you before the experience.
  • If you are late, the experience may be shortened and still end at the planned time. If you are more than [30] minutes late without contacting us, we may treat it as a no-show.
  • Please follow the instructions of our staff for safety. We may end the experience without a refund if a guest behaves in a dangerous, abusive or illegal way, or harasses staff or entertainers.
  • Taking your own photos and videos for personal use is welcome unless staff ask you not to at a specific location.

7. Photos, videos and entertainers

  • Photos and videos we produce during your experience are provided to you for personal, non-commercial use. You may share them on your personal social media.
  • Entertainers’ names, images and likenesses are protected by their portrait and publicity rights. You may not use photos or videos that include entertainers for advertising, sales or any other commercial purpose without our written permission.
  • We may use photos or videos from your experience on our website or social media only if you agree. You can say no at any time, and we will remove content already posted within a reasonable time.

8. Reviews

  • You can write a review after your experience using the link we send you.
  • By submitting a review, you allow us to display it, including your chosen name, country and photos, on our website and social media.
  • We may decline or remove reviews that contain false information, personal information of others, offensive language or advertising.
  • You can ask us to remove your review at any time.

9. Our responsibility

  • We will provide the experience with reasonable care and skill.
  • We are not responsible for loss or damage caused by events beyond our reasonable control, or by your failure to follow staff instructions.
  • Please look after your own belongings. We are not responsible for lost or damaged personal items unless the loss is caused by our fault.
  • Our total liability for any booking is limited to the amount you paid for that booking, except where the law does not allow such a limit, such as in cases of intent or gross negligence.
  • We recommend that you have travel insurance during your stay in Korea.

10. Website use

  • All content on our website, including text, images, logos and design, belongs to STUDIO-K or its licensors. You may not copy or use it for commercial purposes without our permission.
  • You may not misuse the website, for example by trying to access other people’s bookings, interfering with the booking system or making false bookings.

11. Privacy

We handle your personal information as described in our Privacy Policy.

12. Changes to these Terms

We may update these Terms from time to time. The version in effect when you make your booking applies to that booking. If we make significant changes, we will post a notice on our website at least 7 days before they take effect.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Korea. If a dispute arises, we will first try to solve it with you in good faith. If we cannot, the dispute will be handled by the court with jurisdiction under the Korean Civil Procedure Act. Nothing in these Terms limits your rights under the consumer protection laws that apply to you.

If any of these Terms is translated into another language and the versions differ, the English version applies.

14. Contact

If you have any questions about these Terms or your booking, please email us at [contact@example.com].